E-commerce was supposed to lift the air cargo business to new heights while fattening profit margins and eliminating tiresome paperwork and the laborious business of establishing personal business contacts. The days of the fax, the phone, the slap on the back would be gone for ever, and the small- to medium-sized freight forwarders? Dead in the water! ITJ correspondent Patrick Burnson discovers why it all turned out so differently.
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Read MoreTHE Government has received two bids to run nationwide postal services in direct competition with the Royal Mail.
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