Tag: Worldwide

Saudi Arabia: New UPS Express Center opens in Hail

Posted by | Jun 25, 2007 | |

EIRAD, the authorized service contractor of UPS in Saudi Arabia, announces the opening of the new UPS Hail Express Center in order to accommodate the growing demand for express deliveries from customers in the region.

In order to provide the swiftest service, the center is staffed by UPS customer service representatives who can assist customers with a variety of services, including shipping documentation, packaging and labelling. A package can be shipped from the Hail Express center to any of the 200 countries and territories worldwide that UPS serves. With a growing network of UPS Express Centers, UPS and EIRAD chose Hail as their newest location to better serve customers. Hail city has grown rapidly in the last few years because of its strategic location only an hour’s flight away from 11 Arab capitals.

Moreover, the construction of the new Hail Economic City is boosting investments in the region. As the city is heading towards a bright economic future, shipping needs in the region are expected to grow quickly with the rise in residents and businesses. With almost a hundred years of experience behind it, UPS is perfectly positioned to help businesses of all types and sizes across the Kingdom grow and be successful in the global marketplace.

Hail Express Centre is the 16th of the network of centers and will serve the central province together with the UPS Express centers of Riyadh, Al Faisaliah and Buraidah. Seven more UPS Express Centers are located in the Western province and five others in the Eastern Province.

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DHL launches New York overnight express to Europe

Posted by | Jun 25, 2007 | |

DHL, introduced the service for urgent next day documents from New York City to major European destinations.

Available for customers with shipments originating from lower Manhattan, DHL’s next day delivery trip begins with the pickup of urgent material by courier for transfer to the DHL helicopter pad in New York City. Shipments are then flown by helicopter directly to John F. Kennedy (JFK) airport, avoiding New York City traffic. From there, they move on flights bound for nine cities in Europe.

Available Monday thru Thursday, the new offering gives customers the ability to get their shipments delivered next business day from New York City to Amsterdam, Holland; Brussels, Belgium; Dublin, Ireland; Frankfurt, Germany; Geneva, Switzerland; London, England; Madrid, Spain; Paris, France; and Zurich, Switzerland. Next day by 12:00 noon delivery is available to some of the main financial centers in Europe.

For more than two decades, DHL has been leveraging its Manhattan helicopter to serve the financial district, and is the only express shipper to provide continual same day and overnight delivery of cash letters from Europe and Asia to the US banking system — a service vital to the world’s leading financial institutions. By cutting as much as a day off the time in transit for these shipments, financial institutions and their customers can save millions of dollars each year in otherwise lost interest and delayed business transactions.

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Intelligent Mail Barcode increases mailing efficiency

Posted by | Jun 22, 2007 | |

Last September the U.S. Postal Service allowed mailers to use the Intelligent Mail Barcode, which adds a new level of control to mail tracking and address changes service. In 2009 the IMB is slated to replace Postnet and Postal alpha numeric encoding technique, or PLANET, bar codes on domestic mail.

This new bar code has been popularly promoted as a combination of the Postnet bar code and the PLANET bar code, able to route and track mail with a single bar code.

The IMB brings much more than a simple combination of codes. Using the IMB, mailers know if and when mail gets delivered. Mail that is redirected by the Postal Service is now easily identified. Mailers can request address changes service information in the bar code at a greatly reduced cost. Many aspects of the delivery tracking expectations that FedEx and UPS have created are now met by the Postal Service, but at a dramatically lower cost.

The IMB can be used as a replacement for the Postnet code with the IMB for routing without asking for any address update or tracking information. In addition, the mailer can get tracking information from the Confirm program as currently done with the PLANET code but with more precision from the additional digits. Lastly, the mailer can request an electronic change notice for addresses that have a forwarding order. Mailers can request any combination of these services on a piece-by-piece basis.

Using the IMB, mailers will be able to track the progress of individual pieces. This means that mailers can use the IMB data to anticipate in-home dates and coordinate other marketing efforts with that mail. They will also be able to immediately determine the quality and accuracy or mailing lists by identifying what mail pieces are rerouted and returned.

Using the OneCode ACS feature, mailers will also be able to comply with recently published move update requirements for Standard Mail as well as those in place for discounted First-Class Mail.

This new bar code does a lot more than track delivery times. Unlike current postal bar codes, the IMB is not simply a font. An encoder, a USPS computer program, is required to convert the numeric value to the new bar code. This adds some complexity to the process for mailing companies, and the mailing software vendors are currently looking to develop better solutions to work with the IMB.

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FedEx to Base Pilots Overseas

Posted by | Jun 22, 2007 | |

FedEx Corp. plans to establish pilot bases in Paris and Hong Kong, saving it the cost of getting U.S.-based pilots to work and giving it more flexibility as it takes on DHL.

The Memphis-based company and the pilots’ union are discussing an amendment to the pilots’ contract, including cost-of-living stipends and details about the planes FedEx intends to fly in each market.

When domiciles are established, pilots who choose to commute from the United States, or from anywhere else, will have to pay their own fares.

FedEx has bases in Memphis, Los Angeles, Subic Bay and Anchorage, Alaska.

“You want to have your pilots based where the flight originates because that’s where you have the longest layovers,” said Satish Jindel at S J Consulting near Pittsburgh. “It gives the pilots a better quality of life and better scheduling.”

The change comes as FedEx adds capacity to its fleet and prepares to open its Asian hub in Guangzhou, China, in December 2008. FedEx’s Asian business is growing by double digits; growth in Europe is slightly less.

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EMG secures Spring Global Mail European PR account

Posted by | Jun 21, 2007 | |

Following a competition between three agencies, Spring Global Mail has appointed EMG to manage their press relations activities in Europe.

The multi-lingual programme will roll out during 2007 and aims to enhance Spring’s brand awareness and reputation across the European postal services marketplace.

“This is the first time Spring has appointed a central agency to lead our European PR efforts and it was an important decision for us”, said Richard Thomas, Global Marketing Manager of Spring. “We invited three agencies to pitch for the account and they all presented strong proposals and account teams. We selected EMG for their B2B expertise, their global reach and PR network, their innovative use of technology and their multi-cultural and multi-lingual team”, he concludes.

The account will be led by Nathalie Chaimbault, Account Manager, EMG and will initially focus on Europe with possible extension to Asia Pacific in due course.

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