UPS changes the delivery game with new intercept service
UPS announced the launch of UPS Delivery Intercept, an automated service that gives customers ultimate flexibility and control by enabling shippers to intercept and reroute packages before they’re delivered.
UPS Delivery Intercept is the industry’s only Web-enabled package interception service. With UPS Delivery Intercept, a shipper simply uses a UPS package application such as UPS WorldShip®, UPS CampusShip® or UPS Internet Shipping®, clicks on the 1Z tracking number and requests a reroute. Interception requests also can be made through a shipper’s myups.com account as well as via UPS Signature Tracking®.
Shippers can access the service 24/7 to request UPS to intercept packages being shipped from and to anywhere in the United States and Puerto Rico.
UPS Delivery Intercept is powered by a UPS innovation known as Package Flow Technology, which enables UPS not only to map more efficient routes for drivers but also to flag packages for special handling while they are in the UPS network. In fact, an interception can even be executed after a package is on board one of UPS’s familiar brown delivery vehicles.
UPS Delivery Intercept is available for all small package deliveries, excluding packages using UPS SonicAir® service. UPS Delivery Intercept costs USD 10 per interception and because of the reliability of the new system, is charged only on completion of the intercept.
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