Tag: Worldwide

For the third year in a row, Americans have rated the U.S. Postal Service as the number one agency they trust to protect their privacy. Not only did the Postal Service retain the top spot, customer satisfaction and trust scores increased from the previous year, a national study shows.

Ponemon Institute LLC published its “2007 Privacy Trust Study of the United States Government” during National Consumer Protection Week. The study sought to understand the level of confidence Americans have in the many government agencies that routinely collect and use the public’s personal information.

The Postal Service retained the top spot with a privacy trust score of 83 percent. It also is one of the few federal agencies able to increase its customer satisfaction and trust scores. The average trust score among the 60 agencies surveyed was 47 percent.

“For more than two centuries, the Postal Service has honored its fundamental commitment to protect the privacy and security of customers’ personal information,” said Delores Killette, Postal Service vice president and consumer advocate. “We have built a strong tradition of trust with our customers regarding how we handle mail and personal information.”

USPS Postmaster General Jack Potter announced the selection of Kathleen Ainsworth as Vice President, Delivery and Retail. In her new role, she is responsible for delivery, retail and vehicle operations involving nearly 37,000 Post Offices, stations and branches. Ainsworth began her career as a mail handler in Missoula, Montana, in 1974. She later served, among other positions, as San Francisco Division Controller, San Francisco District Post Office Operations Manager and Eastern Area Finance Manager. She was named Northern Ohio District Manager in 2000.