Peters transfers 3.5m book deliveries to APC Overnight

APC Overnight has announced that it has delivered 3.5m books in 2008 for the UK’s leading children’s book specialist Peters Bookselling Services (Peters).

APC Overnight has announced that it has delivered 3.5m books in 2008 for the UK’s leading children’s book specialist Peters Bookselling Services (Peters).

Using the UK’s largest independent nationwide parcel network has enabled the Birmingham-based library and school book supplier to radically change its delivery methods, while improving its customer service levels. Supported by the local depot APC Trax Express, Peters can now offer its customers flexible deliveries on a daily or weekly basis and to multiple sites or a central hub.

“Working with APC Overnight has transformed the way we do business. Moving all of our deliveries to the network means that we can offer customers a next day quality service that has given us a distinct competitive edge. The proof is that last year we shipped 3.5 million books; that’s about 150,000 cartons for the year,” says Ray Dyer, Peters’ operations director.

“We would not go back to using our own delivery fleet as flexibility has become critical for our customers. With the help of the local depot and the entire network we can provide any type of delivery our customers require and to any location. This underpins our goal to be the best supplier of children’s books and also offer the best service delivery,” he said.

Peters uses online booking and tracking integrated with Peters’ own automatic manifest system. This also caters for third-party collections and feeds proof-of-delivery information through to Peters’ customer extranet website – PetraNet.

“The combination of these technologies not only streamlines our own administration it also allows our customers to track their purchases through our Petranet website. We can also use it for our own order tracking purposes,” said Ray Dyer.

Peters Bookselling Services has been involved in library supply and general bookselling since 1935 when John Sheldon Peters opened the company’s first shop in Moor Street Birmingham. The company is still firmly in the control of the Peters family, being totally owned by Malcolm Peters and his two sons, and is now the only specialist children’s library supplier in the country.

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