UPS provides e-commerce solutions to China’s DHgate.com
UPS is the first shipping carrier to embed its technology in DHgate.com. The UPS OnLine Tools suite gives DHgate.com customers direct control of shipping options to manage their businesses. It allows users to calculate costs, request a shipment pick-up, track shipments and review transit times for international shipments at all points of the transaction.
UPS technology on DHgate.com creates savings for users by eliminating the time it takes to make calls, process calculations and file documents. In addition, UPS Online Tools can help reduce the seller’s customer service costs by reducing or eliminating the need for customers to call and inquire about the status of their orders since shipments can be tracked online.
As the pioneer in transactional online wholesale trade with China, DHgate.com now connects more than 300,000 China-based suppliers with 1.4 million global buyers and facilitates thousands of online transactions a day. The integration of UPS technology is part of DHgate’s ongoing effort to ensure simple, safe and cost-effective global trade with China.
According to the Internet Retailer magazine (2008), UPS is the selected delivery partner for 22 of the top 25 online retailers. UPS recently integrated its shipping technology with eBay Hong Kong. That integration, coupled with the DHgate.com announcement, signals UPS’s active involvement in the booming e-commerce industry in China.
