The main focus of the tests is the automated sorting of items to individual house letterbox level.  The time-consuming manual sorting of items by the postal carrier is thus reduced. The postal carriers’ delivery rounds will be adjusted for the tests, meaning that delivery times will change for some customers.  However, all customers will receive their mail by the end of the midday period at the latest.

Swiss Post wants to use the findings of these tests to increase the efficiency of delivery and continue to meet customers’ requirements for a cost-effective, high-quality, modern service in the future.  Only the results of these tests will ascertain exactly how the various customer groups and employees will be affected.  Decisions as to the next steps are due to be made in spring 2011.

Swiss Post is continuously improving its internal processes and systematically examining new technological possibilities.  This enables Swiss Post to achieve the objective defined by the Federal Council to provide high-quality postal services without financial assistance.

You can find detailed information on the topic in Swiss Post latest position paper here.

Source: Swiss Post

Tags: delivery times, mail delivery, Swiss Post