The retailers are using Pitney Bowes’s e-commerce software and international shipping services to help offer a seamless and convenient cross-border purchasing experience for international buyers.

Billy Reid, Isaay.com and Rickshaw Bagworks are using Pitney Bowes’s e-commerce solutions to offer international buyers the ability to receive a guaranteed, fully-landed cost quote that includes importation fees during the online checkout process.

Displaying fully-landed costs upfront helps ensure there are no surprises for buyers with additional fees at the time of delivery.

“Advances in technology and flexible shipping options are continuing to open up opportunities for U.S. retailers to offer luxury apparel and unique accessories to online shoppers around the world,” said Craig Reed, vice president, e-commerce solutions for Pitney Bowes. “We are delighted to be collaborating with Billy Reid, Isaay.com and Rickshaw Bagworks to help simplify the challenges associated with international e-commerce and create convenient shopping experiences for buyers abroad.”

“Confidence”

“Pitney Bowes allows us to give our customers fully-landed, fully-guaranteed quotes which increases our customers’ confidence, and prevents any surprises from unexpected duties and taxes,” said Chris Schroeder, director of sales and marketing for Rickshaw Bagworks. “This solution gives us more competitive rates and allows us to create a better customer service experience. We saw an immediate lift in international conversion.”

Rickshaw Bagworks is a San Francisco-based bag company that specializes in the design and manufacturing of messenger bags, laptop and tablet carrying cases, bicycle packs, and a variety of everyday bags and accessories designed for commuting and urban living. The word “rickshaw” comes from the Japanese characters “jin-riki-sha” meaning “human-powered-vehicle,” and refers to the hand-drawn and pedal-powered vehicles used throughout Asia. Rickshaw products are all built-to-order in their own San Francisco factory, and are available online and select specialty retailers.

Named 2012 Menswear Designer of the Year at the Council of Fashion Designers of America (CFDA) Awards, Billy Reid is a designer of men’s luxury apparel, women’s luxury apparel and accessories. With its flagship store based in Florence, Alabama, Billy Reid has additional stores in locations including New York City; Atlanta; Nashville; Charleston, SC; Dallas; and Houston. The Billy Reid collection is also available at several high-end department stores and top specialty stores in the U.S., as well as retail locations in Japan.

Isaay.com is an online luxury fashion retailer that offers designer shoes, clothing, and accessories for the modern woman through unique and interactive technologies. Based in Los Angeles, the online retailer features thousands of items from the world’s top designers representing more than 40 brands, and offers style-conscious women a personalized high-fashion online shopping experience.

Pitney Bowes offers a suite of e-commerce solutions for international sales. The company’s Software as a Service (SaaS) solutions help leading retailers sell to international customers, reduce the challenges associated with international e-commerce, and grow their business.

The Pitney Bowes e-commerce services suite offers an array of API-driven (Application Programming Interface) web services to facilitate cross-border sales to 90 countries. Through one integration, retailers can access services including: duty and tax calculation, fully landed and guaranteed costs at checkout, customs and brokerage management, import and export management, optimized global shipping, international address validation, denied parties screening, and parcel protection.

Source: Pitney Bowes

Tags: B2C parcels, ecommerce, Pitney Bowes, USA