DHL continues On Demand Delivery roll-out across Asia Pacific

DHL Express has announced that On Demand Delivery – the new service it launched late last year for the cross-border e-commerce market – is now available across Asia Pacific. In a statement issued today (14 February), DHL said that Asia Pacific countries in which On Demand Delivery is now available include Australia, mainland China, Singapore, South Korea, Taiwan, and Thailand. The plan is to have the service in more than 100 countries by the end of 2017.

“With On Demand Delivery,” said DHL, “shippers can choose to activate specific delivery options and have DHL Express proactively notify their customers via email or SMS about a shipment’s progress. Receivers can then select the delivery option that best suits their requirements via the On Demand Delivery mobile-optimized website. The service offers flexibility and convenience and caters to the demands of international online shoppers who do not want to miss a delivery when away from home.”

Ken Lee, CEO, DHL Express Asia Pacific, commented: “Asia Pacific markets like Singapore, Australia, and Hong Kong have some of the highest numbers of cross-border online shoppers in the world, and retailers require flexible, reliable cross-border shipping options to grow their margins and market share.

“On Demand Delivery helps retailers the world over offer Asian consumers that flexibility and reliability, through digital channels they’re most accustomed to using.”