DHL Parcel UK enhances ServicePoint offering with PayPoint

DHL Parcel UK has announced a new partnership with PayPoint, the UK’s largest click and collect operator, to develop its ServicePoint offering.

The partnership will see DHL Parcel expanding their click and collect services, as consumers will soon be able to either ‘Send, Collect or Return’ a parcel from their local store.

Efffective from today (2 August), DHL Parcel ServicePoints will be available at 500 locations across the UK and the service is expected to roll out to a further 3,000 independent PayPoint One retailers by the end of the year.

DHL’s existing ServicePoint network with Pass My Parcel will now transition to PayPoint’s network across the UK including Northern Ireland.

In a statement sent to Post&Parcel today, DHL said: “With 90% of consumers in the UK within 10 minutes of a local participating PayPoint store, the PayPoint network provides the coverage demanded by consumers. 98% of PayPoint stores are open outside of office hours, seven days a week, providing increased flexibility and convenience. Customers using DHL Parcel’s ServicePoints will have the added benefit of being able to divert their parcel to a local store if they are not able to accept the initial delivery.

“The second phase of the partnership will see DHL Parcel launching an over the counter ‘Send’ service, allowing consumers to order and pay for a delivery online and then drop off their parcels at their local PayPoint store.”

Peter Fuller, CEO DHL Parcel UK, commented: “Our alliance with PayPoint gives us access to the largest click and collect network in the UK. This network allows us to offer consumers even more convenience and we hope the partnership will allow us to introduce even more
parcel services in the future.”

Patrick Headon, CEO, PayPoint added: “DHL is one of the  leading logistics companies and working alongside PayPoint Collect+, the largest click & collect network in the UK, will offer more convenience to customers and bring online shoppers into store. This is one of the new partnerships announced earlier this year, bringing new footfall and benefits for retailers and shoppers alike.”

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