UPS delivery initiatives
Marek Różycki (Last Mile Experts) and I preview our seminar and workshop at Parcel+Post Expo this year, including:
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Unattended delivery (in-car, in-home) vs out-of-home delivery
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Delivery density and the advantage of being first to market
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Customer experience in delivery
Cathy Morrow Roberson, founder and lead analyst at Logistics Trends & Insights, joins me to discuss UPS’s recently announced delivery initiatives:
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A quick overview of UPS’s Q2 results
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UPS Access Point (PUDO) network – new partnerships
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Partnering with pharmacy chains – UPS and FedEx
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Delivering to PUDO points instead of making residential delivery attempts
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Seven-day pick-up and delivery
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Working with the USPS – just for rural addresses?
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Using UPS’s own fleet
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Pricing, employees, and contracted delivery
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Evening deliveries
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Scheduled (time window) deliveries
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Drone delivery
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Medical deliveries
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Swiss Post and Matternet
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Why Cathy loves drones
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UPS’s air operations
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E-commerce volumes
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Revenue per package
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Is Amazon putting more volume into UPS’s network?
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Is Amazon a competitor? What makes it a threat?
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