UPS delivery initiatives

UPS delivery initiatives

Marek Różycki (Last Mile Experts) and I preview our seminar and workshop at Parcel+Post Expo this year, including:

  • Unattended delivery (in-car, in-home) vs out-of-home delivery

  • Delivery density and the advantage of being first to market

  • Customer experience in delivery

Cathy Morrow Roberson, founder and lead analyst at Logistics Trends & Insights, joins me to discuss UPS’s recently announced delivery initiatives:

  • A quick overview of UPS’s Q2 results

  • UPS Access Point (PUDO) network – new partnerships

  • Partnering with pharmacy chains – UPS and FedEx

  • Delivering to PUDO points instead of making residential delivery attempts

  • Seven-day pick-up and delivery

    • Working with the USPS – just for rural addresses?

    • Using UPS’s own fleet

    • Pricing, employees, and contracted delivery

  • Evening deliveries

  • Scheduled (time window) deliveries

  • Drone delivery

    • Medical deliveries

    • Swiss Post and Matternet

    • Why Cathy loves drones

  • UPS’s air operations

    • E-commerce volumes

    • Revenue per package

    • Is Amazon putting more volume into UPS’s network?

  • Is Amazon a competitor? What makes it a threat?

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About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).




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