Customer Engagement Trends for Posts

Escher is transforming postal and courier operations worldwide, enabling posts to engage today’s digitally savvy customers across all points of engagement.

In this latest report, Escher explores the customer engagement trends that postal opertors will need to understand to harness new revenue opportunities and ensure long term success in the future. Topics covered in this report include:

• Challenges of postal operators
• Why do some postal operators delay or put of postal digital transformation?
• How posts can become game changers rather than followers?
• How else can posts win?
• And more…

About Escher

Escher is a global technology company delivering point of service solutions that are transforming how the Posts throughout the world engage and interact with their customers.

Escher brings together posts, businesses, governments and communities in an open and collaborative manner, solving tomorrow’s toughest challenges in the digital age of retail. We strive to lead in the creation and development of point of service solutions for some of the largest retail and information networks across the globe.

Escher’s single, open platform technology provides our customers with a solid foundation for future digital innovation and expansion. It enables organizations to build upon their current infrastructure and to implement applications that are all managed and supported by one transactional services platform.

Escher is a global market leader in providing intelligent and integrated point of service applications across all channels including counters, web, kiosk, enterprise mobile & consumer mobile

Escher are proud sponsors of the World Mail & Express Americas Conference (WMX Americas) 2020. You will be able to meet Escher WMX Americas at the InterContinental Miami on the 16 – 18 February 2020. Visit the conference website for more information