CROSS-BORDER E-COMMERCE PARCELS WITH ESCHER AND HURRICANE

CROSS-BORDER E-COMMERCE PARCELS WITH ESCHER AND HURRICANE

David Spottiswood, co-founder of Hurricane Modular Commerce, and David Nelson, Vice President Sales (Americas) at Escher, join me to talk about improving the efficiency and customer experience of cross-border e-commerce:

Estimating taxes and duties on goods moved via the post office

Data collection for cross-border e-commerce

Data leakage for parcels lodged over the counter

Delays due to customs inspections

The customer experience for cross-border e-commerce

Prohibited and restricted items

Screening denied and restricted parties

Creating a central global database of denied and restricted parties

Gathering sender and addressee data at the time of lodgement (in the post office)

How changes in legislation have affected cross-border parcels

Reducing the cost of returns

What growth in cross-border e-commerce means for postal operators

Risks in not paying duties and taxes

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

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About The Author

Ian Kerr

Ian Kerr is the founder and host of the Postal Hub Podcast. He has presented at many prominent postal and delivery events, and has contributed articles to Post&Parcel, the Mail & Express Review as well as chapters in Reinventing the post (2013) and Exploring New Frontiers: Reshaping the postal industry (2018).

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