Cross-Border E-Commerce Parcels with Escher and Hurricane

Cross-Border E-Commerce Parcels with Escher and Hurricane

David Spottiswood, co-founder of Hurricane Modular Commerce, and David Nelson, Vice President Sales (Americas) at Escher, join me to talk about improving the efficiency and customer experience of cross-border e-commerce:

  • Estimating taxes and duties on goods moved via the post office
  • Data collection for cross-border e-commerce
  • Data leakage for parcels lodged over the counter
  • Delays due to customs inspections
  • The customer experience for cross-border e-commerce
  • Prohibited and restricted items
  • Screening denied and restricted parties
  • Creating a central global database of denied and restricted parties
  • Gathering sender and addressee data at the time of lodgement (in the post office)
  • How changes in legislation have affected cross-border parcels
  • Reducing the cost of returns
  • What growth in cross-border e-commerce means for postal operators
  • Risks in not paying duties and taxes

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

Brought to you by:

The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com.

Follow the Postal Hub on Twitter and LinkedIn.

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