Megan J. Brennan: I have always recognised and reiterated that fundamentally, we are a human organisation
The 74th Postmaster General, Megan J. Brennan retires today, concluding a five-year tenure. Louis DeJoy has been appointed as the nation’s Postmaster General, effective June 15.
Brennan, was the first woman to serve in the role, focused sharply on serving customers and leveraging the talents of the United States Postal Service’s 633,000 employees — strategies that allowed the organization to drive commerce, bind the nation and continue its 244-year tradition of delivering to every address.
“As Postmaster General, Megan Brennan has been an inspiration to her colleagues in the Postal Service. Her leadership skills helped guide the institution through exceptionally challenging circumstances, and her vision helped speed the pace of innovation and deliver process improvements throughout the organization,” said Robert M. “Mike” Duncan, chairman of the USPS Board of Governors.
Postmaster General Megan J. Brennan addressed her colleagues in a farewell message on the USPS website:
“After a 34-year career with the Postal Service, I am retiring June 12 with a tremendous sense of pride in all we do for the nation and in how we do it — by focusing on our mission of service and by coming together and supporting one another as colleagues and friends. I am filled with gratitude and humility to have had the honor of leading our organization as the 74th Postmaster General over the past five years.
“I am especially grateful for the widespread support the men and women of the Postal Service continue to earn from people all across the country. This outpouring of heartfelt sentiment is reflected in recent opinion surveys that find that we are the most favored government agency in America (Pew Research Center in October 2019), we are more trusted than any brand in America (Morning Consult in January) and we have the best reputation among all brands amid the COVID-19 pandemic (Harris Poll in June).
“This recognition of the important work that we do on behalf of our nation is a testament to the commitment of our employees in every community in America, to our indispensable mission of public service, and to the spirit we embrace of continually adapting and innovating to fulfill our ongoing responsibilities as a part of the nation’s critical infrastructure.
“It has been a privilege to work collaboratively with so many of you to drive progress in our organization and to advance our brand and our business. Together, we have tackled complex and important issues, competed effectively across our marketplace and increased the value we deliver to the American public.
“I have always recognized and reiterated that fundamentally, we are a human organization. Behind every accomplishment there are dedicated individuals bringing exceptional skill and talent to every task before them. Our 633,000 men and women bind the Postal Service together, just as the Postal Service has bound the country together for 244 years — and we will continue to do so for many years to come by staying focused on our mission.
“You are America at its best, and this shines through when you help the nation in its toughest moments. When communities have reeled during recent years from the crippling effects of hurricanes, wildfires and winter storms, you restored a sense of normalcy and connection. Amid the current coronavirus crisis and the nationwide protests regarding racial injustice, you are a lifeline of consistency and the diverse and welcome face of the federal government to millions of customers everywhere in this land.
“The American public has expressed its deep and sincere support and gratitude for the Postal Service and its employees in thousands of communities over the past few months. I have been moved by their messages, as I know you have, and I share in their sentiments.
“It is from this impressive foundation of employee commitment and public support — sustained every day across our organization — that the Postal Service will continue to change and improve to meet the evolving needs of the American public. And for this reason, I am optimistic about the years ahead and the important role the Postal Service will continue to play in the life of the nation.
“As you have supported me, I know you will lend your full support to Louis DeJoy, America’s 75th Postmaster General. Louis and I have worked together to ensure a smooth transition. He has the business acumen and experience to lead our organization forward, and is likewise committed to our success.
“Every day, in every community, the Postal Service demonstrates its value, earns the trust of the public, enables commerce, connects people to each other, strengthens the ties that bind the nation together, and exhibits the spirit and mission of service, just as we have throughout our storied history. These enduring qualities give me confidence in the future, and great pride to have shared a career with the men and women of the Postal Service.
To each of you I offer my abiding admiration and deepest thanks.”