Palletways ensures delivery flexibility and convenience with new service
Palletways, Europe’s express palletised freight network and part of South African based Imperial Group, has launched the industry’s first palletised freight product specifically for home deliveries.
The new Pallets to Consumers (P2C) service is for companies who sell directly to the end consumer and need a reliable delivery partner to get their product to its destination. It aims to improve the efficiency of product deliveries and offer much-needed flexibility for those end consumers. It enables retailers to integrate their systems and website with Palletways’ platforms to offer their customers a seamless service, incorporating a set of delivery options from Premium AM, the fastest possible delivery through to economy.
One of the main benefits of P2C, is the new industry first digital book-in platform which offers increased flexibility and choice. Customers who have booked the standard economy service will be offered the option to change their delivery time and date after they place an order and when the pallet is in transit, should the existing delivery allocation be inconvenient. The fact they can do this via the platform after receiving the notification provides them with more convenience and choice than has ever been offered before from the palletised freight industry.
Rob Gittins, managing director of Palletways UK, said: “The main driver behind the growth of B2C deliveries is e-commerce and there are correlations between the increasing number of people shopping online and the growth in delivering palletised goods to residential addresses.
“We know there’s the expectation that products ordered online should be delivered to customers at a time to suit them, rather than them having wait around. It’s important there are as few barriers to purchase as possible so delivery flexibility and convenience is now becoming an important part of the overall buying experience.
“We’ve spent many years meeting the transportation needs of B2C companies from DIY equipment to garden supplies, home accessories to furniture. We have robust processes in place along with unrivalled service excellence to ensure that retailers looking for a reliable, capable partner can now deliver products safely to customers’ homes with P2C.”