Yodel: parcel volume up 37.4% over peak

Yodel: parcel volume up 37.4% over peak

UK independent parcel carrier Yodel delivered a record number of parcels over the Peak period, up 37.4% on the previous record set in 2019 between 15th November 2020 and 2nd January 2021. 

 With consumers looking to end 2020 with some positivity, there was a surge in everyday premium items passing through Yodel’s network as families settled in for a Christmas at home. Increased demand for alcohol and fresh food in particular made a significant contribution to Yodel’s record year, with volumes in this category up by 89% with 3.2 million parcels delivered.

 The surge in demand for food and drink follows the wider pattern of online shopping. A recent report from Kantar shows that lockdown has permanently changed some consumer’s shopping habits with digital orders making up 12.6% of all groceries in December, compared to just 7.4% in the same month for 2019.

 Mike Hancox, Chief Executive Officer at Yodel, commented: “The run-up to Christmas is always the busiest period for us but this was by far the most intense.  “Christmas was different for everyone this year and we saw consumers looking to capitalise on the benefits of doorstep delivery. Food and drink ecommerce in particular was a key driver over the Christmas period.

 “The whole year for us has been defined by the unprecedented numbers of parcels being delivered. We were operating at ‘2019 Peak’ levels from March through to November, with volumes up 20% compared to a ‘normal’ year.

 “We operate a flexible network and understand the importance of ensuring that delicate goods are handled with care and delivered on time, especially over Christmas. Our state-of-the-art handling facilities and our specially trained colleagues hopefully helped consumers to have something to smile about this Christmas.” 

Relevant Directory Listings

Listing image


Doddle powers PUDO networks and intelligent returns management for some of the world’s most innovative carriers and posts. Our experience building our own successful PUDO network in the UK means we have unprecedented insight into the needs of consumers, carriers and retailers meaning we can […]

Find out more

Other Directory Listings




P&P Poll


Which one of the following SCM technologies will you be investing in over the next 2-3 years?

Thank you for voting
You have already voted on this poll
Please select an option!

MER Magazine

The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.


News Archive

Pin It on Pinterest

Share This