Creating High Performance Teams

Tony Walmsley, performance coach, profiling specialist, former professional manager, and founder of The Leaders Advisory, joins Ian Kerr to discuss creating high performance teams:

• Dealing with stress in teams – in particular during peak season
• Defining high performance for individuals and teams
• Immersing teams in a productive environment
• Understanding personality types
• Why disengagement is at high levels in the workforce
• Recruitment – including recruiting for peak season
• Authentic management style – leading authentically, and self-awareness
• Different roles in postal and delivery companies, and what that means for managing teams
• Diversity of mindsets and keys to success in management
• What staff members want from their managers
• Workplace culture
• External hires managing established teams
• Unearthing the competitive advantage in teams – and how authenticity is central
• Motivation and performance
• Changes in senior executive management team and uncertainty in the rest of the organisation

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