Austrian Post marks a milestone and “an important growth step”
Following official approval, the takeover of the ING private customers business to bank99, the bank of Austrian Post, will now take place at the beginning of December 2021.
Dr. Georg Pölzl, CEO of Austrian Post comments: “A milestone that is an important growth step for us and also brings tangible added value to the customers of both institutes.” TAKEOVER OF CUSTOMERS, EMPLOYEES AND PRODUCTSbank99 takes over more than 100,000 customers, around 230 employees and all ING products. As of today, it has 320 employees who will work at the former headquarters of ING in Vienna’s Galaxy Tower in Praterstraße. By taking over the experts from ING, it will now be possible to accelerate the development of bank99 and to be able to react quickly to the market and its needs. For existing ING customers, the continuation by bank99 does not initially mean any immediate changes. As a result of the merger of the banks, there will be more service and opportunities in the new year – above all the broad-based branch network and personal advice. Services that will be fully usable when the technical migration is complete. Also after the first integration steps, bank99 customers will benefit from more products and a digitalization boost from spring 2022. REALIGNMENT BY SUMMER 2022 Work is currently being carriedout at great speed on the merger of the two companies. “With the acquisition of ING, we can offer more for our customers more quickly, which accelerates our path to becoming Austria’s most humane digital bank. We want to be there for our customers – where and how they need us. Whether digital or branch. We will bring together the best of bank99 and ING. The best minds of our companies are already working on this process and our customers will soon be able to benefit noticeably from it,” explains Mag. (FH) Florian Dangl, Chief Market Officer of bank99. Then – from summer 2022 – the core banking system of ING will be taken over and thus the technical migration of the two systems and the merger of the products will be completed. Then all relevant financial products can be offered from a single source: current account, consumer credit, savings and home savings, real estate financing, custody account and insurance. A variant of a free account is also to remain in bank99’s product portfolio. “The next few years will be about positioning on the market, expanding customer services and further developing and diversifying products. We will design the process in such a way that existing ING customers with maximum convenience end up well at bank99 and can continue their financial transactions smoothly with us as before. A broader range of products and services will open up for existing bank99 customers. And of course we want to continue to build up our customer base through profitable growth,” Dangl concludes. BANK99 – DIE BANK, DIE’S BRINGTBank99 is a subsidiary of Austrian Post and Schelhammer Capital Bank AG (GAWE Bankengruppe). Active since 1 April 2020, it will also take over ING’s private customers business in Austria at the end of 2021. It positions itself as a digital bank with a nationwide network of almost 1,800 branches. The company employs 320 people. Board members are Mag. (FH) Florian Dangl and Mag. Bernhard Achberger. More at bank99.at.
