FedEx Express supports the growth of cross-border e-commerce within the AMEA region
FedEx Express, a subsidiary of FedEx Corp.has expanded FedEx® International Connect Plus (FICP), an international, day-definite, e-commerce shipping service to four more markets across the Asia Pacific, Middle East and Africa (AMEA) region. This includes Indonesia, New Zealand, the Philippines, and Vietnam.
The broader coverage of FICP is FedEx latest effort to support the robust development of e-commerce in the AMEA region. Led by three of the fastest-growing markets – the Philippines, Indonesia and Vietnam, e-commerce sales in Southeast Asia will reach $100 billion by 2023. The e-commerce market in New Zealand is also forecast to grow 6% each year up to 2025.
With this expansion, FICP is now available to e-tailers across 14 markets including Australia, Hong Kong SAR, India, Indonesia, Japan, mainland China, Malaysia, New Zealand, Singapore, South Korea, Taiwan, the Philippines, Thailand and Vietnam. E-commerce merchants in these markets can now offer their customers an international shipping solution with prices that offer value-for-money, while ensuring most shipments will be delivered between 1 to 3 business days* within AMEA**.
The service also offers other delivery capabilities, including tracking, sending out notifications to receivers and the flexibility to change delivery options via FedEx Delivery Manager®, which gives end customers more visibility, control, and convenience over their online orders.
Key benefits of FICP for e-tailers and their customers include:
Greater value – The FICP allows businesses to enjoy greater savings at competitive day-definite transits, and their customers get suitable choices by matching attractive prices with their specific delivery needs.
Flexibility and control – Besides home delivery, the FICP service enables e-tailers to give their end customers the flexibility to pick up their package from hundreds of pick-up locations nearby and the option to change delivery date and location.
Seamless Integration – Both online and offline shipping automation solutions are available for e-tailers to enjoy a paperless experience.
Peace of mind – FedEx extensive parcel tracking capabilities give e-tailers and customers visibility throughout the delivery journey.
“Since the launch of FICP last year, we’ve witnessed strong uptake among our e-commerce customers as it provides a sweet spot for e-tailers to offer speedy delivery at reasonable costs,” said Salil Chari, senior vice president, Marketing and Customer Experience, Asia Pacific, Middle East and Africa (AMEA) region, FedEx Express. “Providing businesses with a broader portfolio of shipping solutions, that match their specific needs is a top priority for us at FedEx. Alongside our other digital solutions, the expansion of FICP allows us to better support customers and accelerate the future growth of cross-border e-commerce within this dynamic region.”