Lowe’s expands same-day delivery service across the U.S.
U.S.-based retailer Lowe’s is expanding its same-day delivery service nationwide for orders placed on Lowes.com and the Lowe’s mobile app.
The new delivery option is being provided in partnership with the omnichannel fulfillment solution OneRail.
Customers can shop for products that are in-stock at a nearby store, including building materials, décor, seasonal and outdoor living items. Eligible orders placed by 2 p.m. local time will be delivered the same day and orders placed after 2 p.m. will be delivered the next day.
Lowe’s began piloting same-day delivery with OneRail in select markets in 2022.
Marvin Ellison, Lowe’s chairman and CEO, commented: “Utilising all of our 1,700-plus stores for online delivery and fulfillment is essential to becoming a true omnichannel retailer. Lowe’s knows our customers want fast delivery options and convenient ways to get the products they need across the home – whether it’s preparing the backyard for summer BBQs or getting building materials to the Pro’s jobsite on the very same day.
“This same-day delivery expansion delivers on our Total Home strategy to bring more omnichannel shopping capabilities to DIYers and Pros alike.”
Bill Catania, OneRail founder and CEO, added: “OneRail is proud to partner with a world-class retailer like Lowe’s in executing their omnichannel vision. The ability to execute same-day delivery fulfilment, whether the customer is placing an order online or on a mobile app, is at the heart of omnichannel transformation and enabled by our OmniPoint software platform and 12-million-driver network.”