Top post and parcel executives congregate at WMX Americas in Miami
Day 1 of WMX Americas, organised by Triangle Management Services, was a resounding success with lots of enriching conversations, an exciting start-up pitch competition and some incredible speakers from across the globe.
The Future of Posts: the path of continuous transformation
- improve pre-screening processes
- collaborate with customs agencies to address cross-border growth
- listen to customer feedback
- Returns process should be frictionless
- Customers should be able to print out QR codes when they are returning a parcel instead of at home
- E-commerce businesses are looking to enhance their delivery strategies using a hybrid fulfilment model
- Committed deliveries (deliveries with a committed place, date and time slot)
- Cross-border compliance solutions to improve operational efficiency
- Deliver a better experience to customers
- Pitches covered topics such as AI-powered delivery, e-cargo bikes, and platforms that enable seamless integration with carriers for a faster, cheaper and more efficient smart experience and make EV fleet operations efficient through robots charging electric vehicles.
More on day 2 of WMX Americas tomorrow….