WMX Americas closes doors after two days of super-charged debate, collaboration and deal-making
WMX Americas, organised by Triangle Management Services, closed its doors after a successful two days. One clear key message from the conference was there has to be a better focus on the customer. Customer experience, customer journey and customer feedback were all key takeaways.
Here is a summary of day two at WMX Americas:
Start Up Pitch winner announcement
Aron Shteierman, CEO of Mole IOT was the winner with his pitch about Mole® which is an industrial-grade, no-maintenance remote sensor platform.
Runners-up were Neta Lempert, CEO of Enigmatos protecting fleets from hackers by using automotive cyber security and data utilization and Ben Emmrich, Co-Founder & CEO of Tusk Logistics enabling Shippers to access parcel networks, services and revenue they couldn’t unlock on their own.
Green Logistics: a path to a more sustainable and competitive environment
- reduction of CO2 emissions on the last mile by switching to electric delivery vans and cargo bikes.
- Intensive experiments with hydrogen and fossil-free fuels in the field of line haul and renewable energy for sites.
Last mile delivery: challenges, solutions and trends in 2024
- Need operational optimization strategies in the Last Mile to boost productivity and efficiency.
- Shipping cost will remain the top priority, while quality will start regaining its importance.
- Need to bring green delivery back to the top of the agenda.
The value of collaborative logistics
- For the customer, it doesn’t matter where a breakdown occurs; just that it occurred.
- The customer will blame the merchant, who will hold the service provider responsible.
- Collaboration is key for a seamless experience as no one entity can do it all.
Enhance operational efficiency and security by unlocking the potential of AI
- Research conducted by UPS Capital shows shippers would value and leverage a tool that would help them proactively mitigate risks and make better shipping decisions.
- The Porch Piracy Pandemic is a real thing! Some ways to prevent it are having a visible security camera on your porch, using a porch lock box for parcels or requesting deliveries to a pick-up location.
Commenting on the conference as a whole, Neil Jackson, CEO of Triangle Management said: “There is a need for Posts to shift to a more modern focus continuing transformation plans and creating new strategies to survive the ever-changing landscapes at a fast rate”.
