Royal Mail stamp price increase sparks concern from Citizens Advice

Royal Mail stamp price increase sparks concern from Citizens Advice

Royal Mail has announced that from 7 April 2026 the price of Second Class stamps will increase by 4p to 91p and the price of First Class stamps will be £1.80, an increase of 10p.  Citizens Advice has responded saying “Higher prices must come with higher standards.”

Richard Travers, Managing Director of Letters at Royal Mail said: “We always consider price changes very carefully, balancing affordability with the rising cost of delivering mail. On average, UK adults now spend just £6.50 each year on stamps and there are 70% fewer letters sent than 20 years ago. In the meantime, the number of addresses we deliver to has increased by four million to 32 million addresses across the UK.

“As the UK’s designated postal Universal Service Provider, we’re proud to be the only company to deliver a one-price-goes-anywhere service, six days a week, from St Ives to Stirling, but there is a high cost associated with doing this. To protect the service for the future we need to urgently move forward with implementing Universal Service reform to support a more modern, more reliable and more sustainable service for our customers.”

Commenting on the news, Anne Pardoe, Head of Policy at Citizens Advice, said: “The price of 1st and 2nd class stamps can’t be treated as a dial that is turned up without a clear justification for consumers, forcing people to dig deeper into their pockets for a failing service.

“More than half a decade has gone by since the company met its delivery targets and people still face a gamble, with many uncertain if their important documents or letters like medical appointments will arrive on time.

“Things only risk getting worse when cuts to delivery days and reduced performance targets come into full effect. Against this backdrop, Ofcom simply cannot wave through these increases any longer. Higher prices must come with higher standards – increases should be tied to Royal Mail’s performance on the doorstep.”

The new price of a Second Class stamp remains 65p below the European average price of £1.56 and a First Class stamp is 13p below the European average of £1.93.* Under the Universal Service in France, Germany and Spain customers only have the option of paying for a three-day service. France charges £1.92 for a Second Class stamp, 12p more than a First Class, next day, service in the UK.

The stamp price rises reflect the continued rise in cost of delivery for every letter as letter volumes decline and the number of addresses increases. The average household now receives only four letters per week, down from 14 at their peak over 20 years ago, while the number of addresses has risen by four million.

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