FedEx makes “reuse make sense”
FedEx Corp. has launched a new reusable packaging system for B2B shippers. This cost-effective solution was developed in collaboration with Returnity, a reusable packaging provider specializing in circular logistics, and features a FedEx-specific box design. Together, FedEx and Returnity have enabled FedEx B2B customers to easily make the switch from corrugated to reusable boxes within their supply chain without incurring the handling fees typically applied to alternative packaging formats.
“In collaboration with Returnity, we have created the first scalable, reusable box solution for B2B customers, which is especially useful for our soft-goods shippers,” said Neil Gibson, senior vice president, global customer experience, FedEx. “By pairing Returnity’s durable, easy-to-integrate packaging with our global network, we’re helping retailers unlock meaningful cost savings while reducing environmental impact, all without sacrificing speed or reliability. This new solution supports our vision to make supply chains smarter for everyone.”
“FedEx made reuse make sense by building the business case, doing the work, and creating a model for how circular logistics can succeed at scale,” said Mike Newman, CEO of Returnity.
Optimizing the B2B Supply Chain Experience with Reusable Packaging
While reusable packaging isn’t new, its integration into traditional parcel networks has long been hindered by cost, complexity, and fit within existing logistics systems. The box was designed to address these barriers by providing a durable, collapsible, and automation-friendly container that works within the current FedEx infrastructure.
Unlike consumer packaging, which relies on unpredictable customer return paths, this solution is designed for closed-loop environments. It is well suited for in-house fulfillment centers, store restocking, or field service support, where returns and reuse are controlled and predictable.
Each box is engineered for up to 50 shipment cycles and can ship up to 50 pounds worth of goods. The result is a smarter packaging format that cuts packaging spend by up to 30% per cycle and could reduce carbon emissions by 64%-88% compared to a single-use corrugated packaging under typical conditions, based on a non-return rate of 40% or less.
