Free drops La Poste, picks UPS to deliver Freeboxes

Free has changed its logistics partner for its Freebox, opting for UPS over the French postal service’s Colissimo service, writes industry website 01net. Parent company Iliad’s CEO, Michel Boukobza, said earlier this year that there were problems with Colissimo, which was incompatible with online sales. According to the Freenews subscriber website, the company delivers 2,000 modems per day. Free said it was maintaining its Freebox exchange system and Kiala deposit points, but would not comment further on its change of contract. Free’s customer service staff, at call centres and call outs, had 1,500 employees in February, according to the CEO.

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