Hydro One Networks launches paperless eBilling delivery service with epostTM
Hydro One Networks customers now have the option of receiving their electricity bills via the web. Canada Post has joined forces with Hydro One Networks to offer these bills online through epost, Canada Post’s online mail delivery service. Customers will be able to sign up to receive their Hydro One Networks bills electronically through the free epost service at either www.epost.ca or at the online banking sites of major Canadian financial institutions.
Hydro One Networks business, commercial and residential customers who sign up for a free epost box™ (a personal electronic mailbox) will be able to subscribe to these bills and view them in a safe, secure manner online. Once the client has viewed their bills, he or she can then pay them by linking to the online banking sites of most major financial institutions. The bills can be stored in the epost system for up to seven years.
“Hydro One Networks is committed to providing our customers with the best consumer experience possible. Our customers have told us that they would like the option of receiving their bill online and we are responding to that demand,” said Mark Fukuzawa, Director of Customer Care at Hydro One Networks. “With no paper bills to open or file, we’re also giving customers the opportunity to manage their bill in a more environmentally friendly manner.”
“We have always viewed Hydro One Networks as an innovative leader,” said Susie De Franco, General Manager of Multichannel Solutions at Canada Post.
Hydro One Networks joins many other Mailers in Ontario offering the epost service. In addition to their electricity bills, Hydro One Networks customers who register with epost can receive and pay more than 200 other documents from 100 companies (called Mailers) available to epost’s three and a half million registered users.
To encourage customers to sign up for the service, Hydro One Networks and Canada Post are offering a contest: anyone who signs up by June 15, 2007 for the epost service who chooses to receive their Hydro One Networks bills electronically will be eligible to win a laptop package valued at $2,000, or one of fifty $50 credits on their Hydro One Networks bill. For more information on the contest, please visit www.HydroOneNetworks.com.
About epostTM epost is a trademark of Canada Post Corporation
Delivering the mail online for Canada Post, epost is the world’s first electronic post office. epost is leading the evolution of mail in Canada by providing an expanding electronic document delivery network that connects Canadian businesses and consumers at a range of relevant online locations. For more information, please visit the epost website at www.epost.ca.
About Hydro One Networks Inc.
Hydro One delivers electricity safely, reliably and responsibly to homes and businesses across the province of Ontario. Hydro One owns and operates Ontario’s 28,000 kilometer high-voltage transmission network that delivers electricity to large industrial customers and municipal utilities, and a 125,000 kilometer low-voltage distribution system that serves about 1.3 million end-use customers and smaller municipal utilities in the province. Hydro One is wholly owned by the Province of Ontario.
