Amtrak Aims to Double International Business
Amtrak, a leader in the UK express and home delivery market, expects to double its international business in the next twelve months.
“We have offered a fast, reliable and cost-effective international service for years, but surveys show that most people associate us with UK deliveries only,” says Managing Director Alan Jones. “So we need to ensure that both existing and potential customers understand our full range of service offerings.”
Amtrak gained significant new expertise when appointing Kelvin Yorath as General Manager of International Services. With over thirty years in the international market, he has spent the last 18 months overseeing Amtrak’s new global services including the introduction of easy to use tariffs, clarity of billing, strong network partnerships as well as the upgrade of IT systems to allow on-line booking, track/trace and POD information.
“It has been quite a challenge, introducing the improvements and ensuring that customers are aware of them, but we are adding new international customers every day now,” Kelvin Yorath says.
“Our customers are serviced in the UK by our 75 strategically located local depots and two national hub locations. It has never been easier to send a document, parcel or pallet to any destination worldwide with Amtrak.”
Amtrak offers four strategic International services:
Airtrak – worldwide air express for delivery of documents, parcels and freight
Roadtrak – European single and multi-parcel delivery service
Palletrak – European single and multi-pallet delivery service
Global Response Services – dedicated vehicles, part/full load, world mail, sea freight, and logistics.