Argos to roll out self-service kiosks
Argos will be rolling out self-service kiosks to more of its stores through a new deal with Retec Digital and IBM. The kiosks allow customers to order and pay for items in one go.
According to the Daily Mirror, the order is for more than 300 kiosks, although Retec chief executive John Cole hopes Argos will eventually install kiosks in all 700 stores.
Argos customers currently have to choose their item from a catalogue, fill in an order form, queue to pay and then queue to collect the item. The additional kiosks aim to cut waiting time for customers.
Retec said it had deployed a significant number of kiosks across the Argos estate in the financial year ended June 30, 2007 and that the latest order was a further endorsement of the success of the kiosks in Argos stores.
