Canada Post makes submission to Strategic Review panel – Reinforces service commitment to Canadians

Canada Post has delivered its submission to the Strategic Review Panel. The submission highlights the company’s achievements and challenges, and makes recommendations that will allow Canada Post to fulfill its enduring service promise to Canadians and meet its requirement to be financially self-sustainable.
The Honourable Lawrence Cannon, Minister of Transport, Infrastructure and Communities, and Minister responsible for Canada Post, announced the strategic review of Canada Post last April, noting that the panel would be guided by established terms of reference, to ensure Canada Post has the right tools and means to fulfill its mandate in the future.
“We recognize the importance of maintaining and improving our service to Canadians”, said Mr. Marc Courtois, Chairman of Canada Post’s Board of Directors. “We value our presence in all communities across the country, both rural and urban, and our proud record of not being a burden on taxpayers for the last 13 years”.
The review comes at an appropriate time for the company. Canada Post has embarked on a major revitalization project, which will see it invest approximately CAD 2.5B (USD 2.32) in the coming years to modernize its infrastructure and technology. Once complete, it will help to deliver enhanced services to customers more effectively while improving conditions for employees.
“Canada Post remains committed to continuing to meet the evolving needs of our customers”, said Moya Greene, Canada Post’s president and CEO. “But the competitive landscape that we deal with requires innovation to respond to higher customer expectations. Canada Post requires timely capital renewal if we are to remain relevant and to be the service provider of choice in what is increasingly a technology-driven business”.