Royal Mail to deliver SAP human resources platform
Royal Mail is looking for a services contractor to deliver a human resources IT platform based on SAP enterprise resource planning.
Royal Mail is looking for a services contractor to deliver a human resources IT platform based on SAP enterprise resource planning.
The postal group wants to remove a wide range of legacy systems currently performing key HR processes. It has been migrating other systems over to SAP since 1999. Work on the HR platform is expected to last three years, but Royal Mail has not announced what it expects to spend on the programme.
The systems will be used by 25,000 staff working for Royal Mail Letters, package courier Parcelforce and local Post Office shops. They will provide self-service HR functions for staff. It is not known which HR functions will be automated, but traditionally they encompass functions including booking holidays and declaring sick days.
The systems will also process payment for the rest of the company’s 200,000 staff, most of whom are paid weekly.
Managers will be able to see a range of employee data in one place, Royal Mail said, helping with employee performance, payroll including overtime, expense management, and development and training. Managers will also use the system to recruit new staff.
Royal Mail is now looking for an IT services firm to provide consulting, software development, internet and support services around SAP in order to develop the new HR system. It wants data to be migrated from legacy systems, and it is looking for change management and training.
In a contract notice, Royal Mail wrote that it wants the winning bidder to develop “process blueprints” for human resources, to extract data from legacy systems and move it to SAP, as well as testing new systems and managing change while training staff.
It also needs the “necessary infrastructure and hosting capability” to help with quality assurance before systems are switched on, it said.
