APC ensures Towsure’s customers remain happy campers

UK camping and leisure equipment company Towsure has awarded APC Overnight a major contract for next day delivery of its wide range of products.

UK camping and leisure equipment company Towsure has awarded APC Overnight a major contract for next day delivery of its wide range of products.

Towsure ships over 800 parcels a day from its distribution centre in Sheffield. The company works closely with the nationwide parcel network’s local depot APC Courier Logistics which has resources on site to streamline rapid despatch of customer orders.

Integration of Towsure’s business systems with APC Overnight’s IT maximises efficiency at the company’s Sheffield warehouse as well as enabling its customers to track parcels on line.

The integration between Towsure’s Sage Line 100 and the APC Overnight’s system has also boosted productivity and efficiency by incorporating weights for each product. These details exist within the ERP system and allow for automatic inclusion of weights on each label without physically weighing the parcels. This means that parcels can flow through the network from point to point without having to check weights.

With a wide portfolio of products ranging from tents to tow bars, APC Overnight works with Towsure to supply both trade and retail customers who purchase from its mail order catalogue or online store. To facilitate this, APC Overnight has a member of staff based in the Towsure warehouse who is responsible for handling the picked orders, scanning them into the system and loading them into the cages and then onto the trailer for despatch at the end of the working day. These are trunked to the APC Overnight hub in Wolverhampton, where they are then sent on to their final destinations for prompt next day delivery.

“The change over from our previous logistics supplier went extremely smoothly and our customers are very satisfied with the level of delivery service they receive from APC Overnight. The company has been very supportive all round, from the bespoke IT integration through to quality of service and the friendly approach of APC Overnight staff,” said David Glossop, Towsure’s general manager.