Jersey Post restructuring to meet challenge of digital communications

An organisational restructure of the Jersey Post Group came into effect earlier this month to streamline Jersey’s national postal operator into two autonomous trading businesses.

An organisational restructure of the Jersey Post Group came into effect earlier this month to streamline Jersey’s national postal operator into two autonomous trading businesses.

They are the group’s core Postal Business, headed by managing director, Ian Carr, and a new Enterprise Business led by telecoms industry entrepreneur and Jersey resident Lord Whipp. The Enterprise Business will concentrate on the further development of technology-based solutions for businesses in the increasingly digital world, as well as expanding the business into new markets.

The decision to restructure the organisation was taken following careful consideration of the group, its activities, its markets and the challenges faced by all postal operators around the world.

The company’s chairman, Mike Liston, said: “Jersey Post’s core business transports nearly 100 million packets, parcels and letters a year, in a well-established, very competitive and regulated market where cost efficiency is the main management imperative. But the company has also developed a platform of digital mail services, such as hybrid mail, under which it uses smart technologies to turn raw data from its mainly corporate customers into documents, brochures and such. This is then sent electronically for conversion into a physical form when it nears its final destination.”

Liston said Jersey Post was also poised to launch a new service, which would revolutionise worldwide online shopping for Islanders. “Integrating electronic and physical mail is key to Jersey Post’s place in a modern economy such as Jersey, and the new business structure we’re putting in place gives this the highest priority.”

The restructuring of Jersey Post, as it celebrates the 40th anniversary of becoming independent from the UK’s General Post Office, marks yet another chapter in the development of the group.

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