Managing change in the current postal world

The postal world is changing
Modernisation
Liberalisation
Deregulation
Commercialisation
Privatisation

Managing change – BPCS case studies
3 different change management projects:
Argentina:
managing privatisation and deregulation
Singapore:
project management of automation and new building
Eastern Europe:
managing modernisation and reform

Conclusion:
Change is all around us
It may be simple or complex
It is not just physical
Everybody has different priorities
To succeed, all stakeholders must want it to happen
Why re-invent the wheel?
To be a player you have to play!