PostEurop praises operators over air crisis

PostEurop has praised European postal operators after they “responded successfully to the European aviation crisis caused by the volcanic eruption in Iceland.” Working in close cooperation with logistic partners and through their international network, the common objective was to minimise delays wherever possible for customers.

This contingency plan meant that alternative mail delivery routes using trucks, vans, cars and trains were put into action. In some cases, sea transport provided the best solution at that point of time. The delays mainly affected international sending more than domestic deliveries or deliveries to neighbouring countries. Despite, on-going airport closures, the reliable network and contingency plan ran smoothly and delays were minimised, said the organisation.

“Despite the challenges, European Postal Operators did a good job at responding to the disruption caused by this unforeseen event, minimising delays thanks to the close cooperation with international partners” states PostEurop secretary general Botond Szebeny. “The successful handling of this crisis situation has again reinforced the value of close cooperation between European Postal Operators in order to maintain customer service and provide reliable and good quality postal services,” he concluded.