‘trans-o-flex easy’ launched in Austria

trans-o-flex ThermoMed, who specialise in temperature-controlled transportation of pharmaceutical products, has launched a new shipment tracking system, called trans-o-flex easy. The system uses radio data transmission technology to send a delivery confirmation immediately after the delivery has been completed. The information not only includes the usual shipment and recipient data but also uninterrupted temperature documentation.

“In Austria, we are the only company to offer such a service”, said Carsten Glos, managing director of the trans-o-flex ThermoMed Group, a subsidiary of Austrian Post. “Thanks to our investment in this new technology, our customers immediately receive the delivery and temperature data, which also accelerates their invoicing processes,” he added.

The solution was implemented in partnership with Trans-o-flex ThermoMed’s Austrian subsidiary, Scherübl Transport.

Furthermore, the new technology also helps to avoid delivery mistakes and reduces the workload of its drivers, the company said. An acoustic warning signal is released if the driver should load a wrong shipment.

In addition to this, the new technology will also help to relieve the drivers because, after the introduction phase, a “double-entry bookkeeping” using both delivery computers and paper copies will no longer be necessary.

With the introduction of the system in Austria, the entire trans-o-flex ThermoMed Group will now operate a standardised IT solution. “However, our country organisations not only work with standard delivery systems but also use our standard Toks operating system”, explained Glos.

Toks is the name of the trans-o-flex operating core system and provides the basis for all internal processes. The system controls the handling and acquisition of information for all shipments and parcels and also includes programmes such as planning, process control and customer service.

“Having introduced Toks and trans-o-flex easy, we are now able to ensure the smooth flow of all temperature-controlled transport processes within the entire ThermoMed network”, concluded Glos. “Thus, we have taken another step to distinguish ourselves from our Austrian competitors in terms of quality.”

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