DHL improves its Import Express Online tool

DHL Express has ‘simplified’ its customer process for managing import shipments online. The operator has upgraded its Import Express Online booking tool, to provide a “fuller menu of user options that importers can use to accurately prepare shipments with maximum security, speed and visibility”.

DHL’s Import Express Online will also reduce paperwork and improve communications between origin and destination.

There is no software to install and no sign up fee, DHL confirmed.

Jimmy Yeoh, CIO, Asia Pacific & Eastern Europe, Middle East and Africa, DHL Express, said: “DHL Import Express Online offers over 15 user options, making it the most comprehensive importing tool in the online marketplace. Accessible 24/7, customers can set up e-mail instructions and prepare shipment labels or invoices, securely and simply.”

The system provides “accurate transit time and rate quote calculations, piece-level shipment preparation and tracking visibility”, as well as allowing “importers to attach documents to the shipment instructions and provide shippers at origin with standing authorisations”.

The booking tool expands the benefits available to customers importing with DHL Import Express Worldwide., DHL’s business-to-business and door-to-door inbound delivery service for documents and packages. Time-sensitive delivery options that promise a pre-9 or pre-12 delivery time for inbound shipments are also available, the company said.

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