Duff to lead DHL Express Bahrain facility
Stephen Duff has been appointed general manager at the DHL Express Bahrain hub. DHL said Duff will oversee the service quality performance across a team of 500 employees at the facility, whilst reinforcing the hub as a centre of excellence.
Duff started as a courier in Dublin in 1992 and worked his way up to assume various management posts including Area Operations Manager in Dubai in 1997 and Director of Gateways for Japan in 2005.
Most recently he was senior director of programs and processes for Germany, including the European Central Air Hub in Leipzig.
Commenting on his appointment, Duff said: “We are committed to providing efficient service to customers in the Middle East and enabling them to sharpen their competitive edge in today’s fast-changing global business environment. I’m looking forward to lead the Bahrain Hub team in strengthening our service delivery and performance in the region.”
DHL has been operational in Bahrain since 1976, and last year the facility achieved the maximum score in the Transported Asset Protection Association (TAPA) security audit for its network operations in Bahrain.
Chris Bresnahan, head of Network operations, DHL Express Asia Pacific, Eastern Europe, Middle East & Africa, said: “The Middle East is a fast-growing region where a significant and growing volume of shipment run through our Bahrain Hub annually.
“As our regional headquarters, the Bahrain Hub plays a critical role in our intercontinental network. It is an entry point into Middle Eastern countries and acts as a link to Europe and Asia. We are pleased to have Duff come on board and enhance our operations on the ground, given his wide range of experience within DHL.”
