UPS Mail Innovations launches online tracking

UPS has confirmed that customers of its business mail subsidiary UPS Mail Innovations can now track their shipments on UPS.com. UPS Mail Innovations manages the pick-up, processing and sorting of companies’ outbound flat mail pieces, bound printed matter and parcels weighing less than one pound such as books, CDs, catalogues and small products.

The division weighs and sorts the mail pieces and applies the postage before delivering the pieces to USPS for final mile delivery.

Now customers using the service will be able to view tracking information for the mail pieces from when they are processed by company, up until they are handed over to USPS.

UPS, who receives approximately 26.2m tracking requests per day through UPS.com, confirmed that the tracking service will be free of charge.

John Walsh, vice president of sales and marketing, UPS Mail Innovations, said: “This enhancement to UPS Mail Innovations’ portfolio of services enables our customers to provide increased visibility into shipments as they make their way to recipients.

“UPS.com provides an easy-to-use platform for recipients to check on the status of their shipments, further expanding UPS’s overall logistics capabilities.”