Post Danmark unit wins major mail-scanning contract

Post Danmark is getting involved in Denmark’s largest and most comprehensive digitisation project of its kind, it revealed yesterday. Its Post Danmark Data Scanning unit has become a hybrid mail partner of Hillerød-based pensions company ATP in a project called Payment Denmark.

The project will be taking over some of the key local government communications from this October, including activities like payment processing, pension distribution and payment of benefits, saving Denmark’s 98 municipal authorities around DKK 300m a year.

Data Scanning A/S has been chosen to be the project’s digital partner, and will be responsible for turning all physical mail received by Payment Denmark into electronic documents.

Post Danmark said it will be opening and scanning millions of letters each year in a task that will impose heavy demands on capacity and the ability to quickly and accurately scan and process data.

Data Scanning is expecting to receive a minimum of 8,000 letters each day in the early morning to be prepared and scanned. Once scanned, documents will be entered into the official archive system, using barcodes to automatically manage the paperwork.

Security

“Effective communication is not a question of either digital or physical, but an optimal mix”

Lilian Mogensen, the executive vice president for customer service at ATP, said the focus on the digitisation project for all mail, files and invoices will be quality, security, technical capability and process control.

“We have no doubt we have chosen the right supplier for this important task,” said Mogensen. “We have previously worked with Post Denmark Data Scanning in a project on the payment of the SP pension in 2009, where they demonstrated their ability to handle high volumes of documents with a high degree of quality under immense time pressure.”

ATP is running the Payment Denmark project through five regional centres, the first of which opens in October 2012.

Niels Frost Larsen, the chief executive of Post Danmark’s Data Scanning unit, said the contract win with ATP underlined his company’s position in the document scanning market.

He said of the deal: “It is part of our strategy to position ourselves in a broader market and expand our product range with even more digital solutions. Effective communication is not a question of either digital or physical, but an optimal mix of communication depending on the situation.”

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