Healthcare company using NetDespatch and APC for medical shipments

Healthcare company using NetDespatch and APC for medical shipments

Cardiff-based Pelican Healthcare, which ships medical devices to the NHS, doctors’ surgeries and chemists, has recently implemented NetDespatch after switching carriers to APC Overnight. The consignments are delivered throughout the UK via Western Couriers, part of APC Overnight.

“The switchover was seamless, and the whole process was quick and straightforward,” said Adrian Hockey, General Manager, Western Couriers. “The NetDespatch solution is efficient with built-in flexibility, which is the primary reason we prefer our customers to use it.”

NetDespatch speeds up fulfilment and despatch, processing orders from Sage automatically through the NetDespatch Connector application, producing labels and notifying the Depot in real time. Once the parcel has been collected, Pelican can access both event and scan tracking events on-line.

NetDespatch is retained by postal and parcel carriers to provide cost-free shipping solutions for their customers, through a secure web-based platform that automates the connection between order processing, despatch and delivery.

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