UPS My Choice hits 20 million member milestone
UPS has announced that it has hit a milestone of 20 million UPS My Choice members around the world. Online shoppers who are UPS My Choice members receive an email or text message the day before a shipment arrives. If they know they won’t be home, they can re-route most packages to their workplace, a neighbour’s home or a nearby UPS Access Point location.
They can also provide instructions for their UPS driver on where to leave their packages such as the back porch or side of the garage. Most delivery alerts include an estimated delivery window, and for an additional fee, UPS can also provide a two-hour confirmed delivery window.
Online shoppers traveling for the holidays can also activate a vacation setting to have packages held and delivered when they return home.
“UPS My Choice gives consumers the gift of convenience and control,” said Stu Marcus, UPS vice president of customer technology. “With the continued growth of global e-commerce comes more packages. UPS is focused on delivering where consumers are, not where they aren’t, and improving the online shopping experience.”