Hermes invests in services for SMEs

Hermes has announced it making a significant investment to support its “Business Accounts” service for SMEs. In a statement sent to Post&Parcel today (10 May), the company said that it is “investing a six-figure sum to support the phenomenal growth of its Business Accounts”.

The service is now used by more than 650 sole traders, “internet power sellers” and SME retailers across the UK to send parcels to their customers.

Hermes said while it delivers parcels on behalf of 80% of the UK’s top retailers and etailers, it also processes over 10 million parcels a year for its “Business Account” clients (who each send more than 150 parcels a week). This includes businesses working within a variety of sectors, such as clothing and fashion, sports equipment, camping accessories and homeware.

Hermes Business Accounts, which was launched two years ago,  offers a range of benefits including free van collection, as well as a flexible pricing scale, where the more parcels a business ships the more money it saves. Account holders are also allocated a dedicated account manager and receive access to a UK based customer service team.

Mike Antwoon, Sales Director of Hermes, said: “A Hermes Business Account is the perfect option for SMEs as they can benefit from economies of scale. In many cases, Business Accounts retailers have experienced incredible growth and become so successful they are now part of Corporate Accounts.

“This investment highlights the tremendous success of the service and we look forward to continuing our impressive growth in 2016.”