Escher secures pilot to extend current services with Saudi Post for mobile and iMobility solutions
Escher has announced that it is to pilot an enterprise mobile solution and iMobility product for Saudi Post for six months. Saudi Post has been a client of Escher for almost three years. Escher currently licenses its Riposte software to Saudi Post. Building upon the success of this relationship, Escher will pilot its enterprise mobile and iMobility solution as an extension to Saudi Posts current services.
This is separate from Escher’s pilot for its loyalty platform for Saudi Post which Post&Parcel reported on earlier this month.
The enterprise mobile solution built upon Escher’s MobileRiposte solution will be deployed on Windows enabled devices and will allow Saudi Post to provide services at temporary locations as well as providing additional counters in existing offices. The services included Mails Assessment, Mobile Top-up, and Adahi Electronic Vouchers.
The iMobility product will allow customers to pre-enter data on their mobile phones which can then be scanned via QR code at the counter or the enterprise mobile site to speed up data entry. This will enable Saudi Post an opportunity to derive more business and also to provide a more targeted experience for their customers.
Liam Church, CEO Escher Group, said: “Our unique enterprise mobile and iMobility solutions will add to Saudi Post’s current infrastructure and allow them for the first time to serve their customers through mobile.
“These solutions are key for posts when introducing omnichannel capabilities. These solutions will decrease queue times, enhance efficiency and improve the overall customer experience for Saudi Post.”