FedEx and 7-Eleven introduce package self-collection service in Hong Kong stores

FedEx Express and 7-Eleven have introduced a 24/7 package self-collection service at selected convenience stores across Hong Kong. To take advantage of the  service, customers reply to their FedEx pre-delivery notification message and indicate their preferred 7-Eleven location. They will then receive an SMS message with the pick-up details. Customers are required to present both the Air Waybill number and SMS message at their chosen 7-Eleven store upon pick-up.

“Increasingly, customers are asking for more flexibility, from the way they ship to the way they receive packages,” said Anthony Leung, managing director, FedEx Express, Hong Kong and Macau.  “Our retail service network expansion through 7-Eleven not only builds on our last-mile delivery capabilities, but also demonstrates our ongoing commitment to responding to the evolving needs of the market.”