Doddle launches “Powered by Doddle”
Doddle has announced the launch of ‘Powered by Doddle’, a click & collect solution for retailers that includes software, training, communications and analytics modules. In a statement sent to Post&Parcel today (16 January), Tim Robinson, CEO at Doddle, commented: “With ‘Powered by Doddle’, retailers can now benefit from the best practices we have developed by running our specialist network and the two million parcel pickups and returns we have handled.”
Doddle said that its proprietary software supports a “comprehensive” set of click & collect (C&C) processes, including the receipt and storage of parcels, order fulfilment, the handling of expired parcels and paperless returns.
Prior to the Powered by Doddle implementation, Doddle will conduct a thorough audit of a retailer’s existing C&C operation, including time & motion studies, space utilisation analysis and customer satisfaction surveys. The Powered by Doddle software is compatible with a range of Android devices and can be deployed to existing POS systems.
