Royal Mail launches “Labels to Go”
Royal Mail has announced that, from April, customers will be able to use a new service to print off delivery and return labels from their mobile phones at all of its 1,200 Customer Service Points. With the new self-service solution, called “Labels to Go”, customers returning items online or buying postage online will receive an email containing a unique QR code. When this is scanned at a Customer Service Point, the QR code produces a postage label which can be applied to the parcel.
At the moment, customers returning items using the Royal Mail returns portal or buying postage online using Click and Drop have to print the postage labels at home.
