Baby furniture brand Boori opts for ArrowXL

Baby furniture brand Boori has awarded a new three-year contract to ArrowXL. Boori will be using Arrow XL’s two-man Platinum Home Delivery service for its customers across the UK.

ArrowXL will also provide warehousing at its centre in Enfield.

ArrowXL’s two-man teams will offer six day a week delivery as well as a range of in-home services including unpacking, assembling and positioning baby bedroom furniture into the nursery.

Adam Jones, ArrowXL’s Business Development Director, said that the Platinum service is “designed for high value products requiring a more specialist high-end service, providing enhanced face-to-face customer contact in the customer’s home”.

Customers can also take advantage of ArrowXL’s live order tracking service, AskAxl.

AskAxl provides the customer with visual progress tracking of their delivery vehicle and delivery timeslots which dynamically reduce to just 30 minutes on the day of delivery.

Becky Green, Boori Customer Services Manager, said: “AskAxl provides the names of the crew who will perform the delivery, which means expectant parents know who will be coming into their house into the most special room they are creating, the nursery.”