Royal Mail PDA roll-out continues

Royal Mail PDA roll-out continues

In a notice posted on the website today (15 February), Royal Mail said: “The teething problems related to our technology back office have been largely solved, and a new team who are monitoring PDA performance closely are ready to step in if issues arise.”

The notice continued: “We’re adding new technology to our Customer Service Points with the rolling out of card payment machines in most of our offices. The machines will help customers who have to pay customs charges, or excess postage fees, and will accept all cards including contactless and Apple and Android Pay.

“We are also introducing electronic label printers, which will allow customers to show us the booking confirmation codes on their phone. These can then be scanned to automatically print parcel labels.”



About The Author

Ian Taylor

Ian Taylor is the Editor of Triangle’s Mail & Express Review Magazine and the portal. Ian has been a business journalist for almost 30 years, editing and writing for a wide range of magazines and newspapers with a particular focus on the transport and logistics industries.

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