JD.com sets up logistics business group

Chinese online retailer JD.com has set up a new business group – JD Logistics – which will “provide smart supply chain and logistics services to businesses across a wide range of industries”. Zhenhui Wang, Senior Vice President of JD.com and Head of Fulfillment Operations, will serve as CEO of JD Logistics, reporting directly to Richard Liu, Chairman and CEO of JD.com.

In a statement issued yesterday (24 April), JD.com said that the new entity will “provide business partners with comprehensive supply chain solutions, including warehousing, transportation, delivery, after-sales service, as well as logistics services, including smart and cross-border logistics, among others”.

The online retailer will be able to make use of its own significant logistics infrastructure. According to yesterday’s statement: “As of the end of 2016, JD.com operated seven “Asia No. 1” projects, which are among the largest and most automated smart fulfillment centers in Asia. JD.com also operates 256 warehouses, as well as 6,906 delivery stations and pickup stations across China, which are staffed by its professionally trained employees, providing nationwide last-mile delivery service.”

JD.com’s Liu commented: “In the 10 years since JD.com launched China’s first B2C logistics network, we have redefined what consumers expect from an e-commerce experience.

“This move is a major step in our vision to make technology even more central to what we do over the next 12 years.

“Leveraging our unparalleled access to data from every step of the e-commerce process, from ordering to delivery and after-sales service, JD Logistics will use AI, big data and automation to once again redefine the potential of e-commerce logistics.

“We hope JD Logistics can revolutionize China’s commercial infrastructure and become the global model for smart supply chain solutions.”

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